By Jerry Wilson
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Extra resources for 151 Quick Ideas to Inspire Your Staff
36 The 3 × 5 Card System Agenda Jogger Nothing is less expensive that has a better chance of helping you be better at inspiring your people than my key management tool: the 3 × 5 index card. Available most anywhere and at a cost of well less than a penny, the index card can and 58 Quick Ideas 35 to 36 should be as much a part of Assignment your life as the ink pen, car keys, and wallet. Instead of just forgetConsider Mike’s frustrating these problems, use a tion as, in just one hour, he 3 × 5 card to jot down those saw employees failing to ofissues to address later, perfer to help customers to their haps in a training meeting cars with their purchases, or one on one with the observed another chitchatpeople involved.
Today, commit to flip-flopping those priorities. 63 151 Quick Ideas to Inspire Your Staff Ray was so excited about the company to which he had given birth that every job interview was predictable. Ray would get potential workers so excited and lathered up about joining his team, he totally overlooked issues including qualifications, work ethic, attitudes, and ability to really do the job. It took many years of making bad hires before he realized he had to fit the right person to the right job and that meant asking questions and doing a lot of listening.
I want you to fix this. I want you to…. I, I, I. He sounded like a 2- or 3-year-old we expect to be caught up in the “I want” syndrome. What Gary had to do was rethink his leadership style and realize that at the end of the day people do things for their reasons, not yours. As Gary began to study and learn this important truth he made a 3 × 5 card that I recommend you duplicate for your daily review. 38 Quick Ideas 20 to 21 Assignment On a 3 × 5 card, write out the word “ego” and then draw a circle around it.